Showing posts with label GS2. Show all posts
Showing posts with label GS2. Show all posts

January 5, 2013

First pike in 2013


I just got back from a two week visit in Poland. Second day in the Netherlands and I went fishing of course. Today's score is a 75 cm pike from a 3hr session. I decided to further pursue fly fishing and try fishing from a belly boat, but It's going to cost me some money (bboat, fins, safety west, waders, shoes, maybe echo sounder). During the visit in Poland I already bought waders and shoes. I went for the "Vision" brand and bought "Kura" waders with the "Hopper" shoes. If you are looking for a fly fishing shop that has it all in Krakow, I can recommend www.hurch.pl. Now it's time to decide on the belly boat :-)

February 11, 2012

Thumbs up for Hardy&Greys Customer Service!

I would like to say a few good words about the Hardy&Greys customer service. About a month ago I broke the tip section of my new Greys GS2 9' 8# rod. I send the bottom part of the tip section as required by the H&G's Worldwide Extended Warranty, along with my credit card number and some more personal details. The warranty rules state that a handling fee of 25 pounds + 10% of the retail price of the rod per damaged section needs to be charged in order to replace the broken section. Within two days since they received the package, a replacement tip was send to me. The whole operation took just a week. When I opened the package I found a statement that no fee was charged, as the rod was only 16 days old. Only money I spent was the 9.50 Euro for a registered delivery from the Netherlands to UK.
I have to admit, I have never had such a good experience with a customer service! Depends on how my fly fishing experience will develop, probably somewhere down the road I will be interested in buying 9'10# rod. I will definitely consider another rod from Hardy&Greys.

Thumbs up for a great service!